01 / Book
Choose one-time care or a monthly plan, then tell us your vehicle, space, service date and preferred Velor window.
Vehicle care
without the
extra trip.
Premium care, right where you park. Save time while Velor cleans your vehicle with water-conscious, environmentally responsible methods.
Water-conscious. Environmentally responsible. Convenient.
Park. Plan. Return to clean.
02 / Care
We verify the vehicle, arrange access and document its condition. Extra work always needs your approval.
03 / Complete
Receive completion confirmation and a record of the work, with private before-and-after photos. Something missed? Contact us.
A little extra attention.
Available with Interior Refresh or Complete Care. Scope and suitability are confirmed before work.
Light Pet Hair Removal
Up to 20 additional minutes.
Spot Treatment
One localized upholstery or carpet area; up to 20 minutes.
Winter Salt Treatment
Two front mats OR two front footwells; up to 20 minutes.
Extra Cargo-Area Cleaning
Up to 15 minutes beyond routine vacuuming.
Heavy pet hair, deep extraction, odor treatment, pickup-bed cleaning and commercial work require a separate assessment and quote. Availability depends on suitable methods, equipment and service capability.
Two visits. Every month.
Monthly plans for one registered vehicle, with two scheduled visits subject to availability. Select your plan and service window in the same booking flow as one-time care.
| Vehicle size | Exterior Care | Complete Care |
|---|---|---|
| Car | $70per month | $135per month |
| Medium | $100per month | $165per month |
| Large | $120per month | $195per month |
Final rollover, rescheduling, cancellation and expiry terms are shown before payment. Monthly service is available only when the selected Velor window has capacity.
Choose a monthly planBook your Velor service.
Choose one-time care or a monthly plan, then select your service date and Velor window. Online payment will be the final step once Velor checkout is enabled.
Care beyond the daily drive.
Fleet & Business Vehicle Care
- Local business and service vehicles
- Delivery and transportation fleets
- Rideshare vehicles
- Rideshare and shared bicycles
- Municipal and state passenger vehicles, SUVs and light-duty trucks
Scheduled exterior, interior or combined care. Quotes reflect vehicle type, quantity, condition, frequency and location. Bicycles have their own component-appropriate scope and pricing. Government inquiries are subject to purchasing and vendor requirements.
Request a Fleet QuoteEmployee Appreciation Car-Care Day
Show your appreciation with a clean car.
Treat your team to environmentally friendly, waterless car care while they work. Perfect for Employee Appreciation Days, team milestones or a recurring workplace benefit.
- Company-paid: Sponsor selected services for your team.
- Company contribution: Cover an agreed amount toward each booking.
- Employee-paid: Employees book and pay directly on scheduled service days.
Velor handles booking, service and customer communication. We agree on packages, vehicle count, schedule and budget in advance; employees reserve available appointments and approve any personal upgrades.
Plan an Employee Appreciation DayGood to know.
Where can I book service?
Start with 96 Orange Street Garage in New Haven. Service at other garages and lots depends on participation and availability; contact us about your location.
What is included?
Compare the three packages above. Heavy buildup, stains, pet hair, extraction and restoration are outside routine care. Any additional work is quoted and approved before starting.
How do keys and interior access work?
We arrange access before confirming interior service. Do not leave your vehicle unlocked or keys unattended. We verify the vehicle and space before work; any necessary vehicle movement must be agreed with you in advance.
How long does service take?
Timing depends on vehicle size, condition, package and add-ons. Choose your service date and preferred Velor window. We confirm availability before accepting the appointment; submitting a request does not reserve a time.
Are parking charges included?
Parking benefits vary by participating garage. Some locations may offer the first hour of parking free with your Velor service. Please check your selected location’s offer; regular parking rates apply beyond any complimentary period.
How do monthly plans work?
Choose a monthly plan in the same booking form used for one-time care. Each plan covers one registered vehicle and two scheduled visits per month, subject to availability. Final rollover, rescheduling, cancellation and visit-expiry terms are provided before payment.
Can I reschedule or report something missed?
Call 203-941-0954 as soon as possible to request a schedule change or report a service concern. Include your appointment details and what needs attention. Rescheduling terms are provided with confirmation.
How are photos and screens handled?
Before-and-after photos are kept private as a service record, not used for marketing without permission. Screens receive gentle care with a dedicated display microfiber cloth, following vehicle instructions. No steam service or added fragrance unless you request fragrance.
A clean-car amenity.
No work for your property team.
Velor brings scheduled vehicle care to workplaces, residential properties, garages and lots while handling the customer experience directly. No property staff involvement, no property-side booking or payment handling, and a standard customer-paid program can be structured with no direct service cost to the property.
How much involvement is required from property staff?
None in the day-to-day service. Velor handles customer communication, scheduling, payments and service questions directly.
Does the property have to manage bookings or payments?
No. Residents, employees or guests book directly with Velor. Velor handles confirmations, payments and customer support so the property team does not become the service desk.
What does it cost the property?
A standard resident- or employee-paid Velor program can be structured with no direct service cost to the property. Sponsored employee or resident programs are optional and priced separately only if the property chooses them.
Does the property need to manage the service onsite?
No. Velor manages the service directly with the customer. Property staff do not need to coordinate appointments, handle payments or supervise the service.
Can we test it before making it a regular amenity?
Yes. A Velor Day can be used as a simple pilot to measure interest and confirm that the operating setup works for the property before expanding the program.
What does the property receive?
A convenient vehicle-care amenity for residents, employees or guests without adding a new daily task for property staff. Velor manages the customer experience from booking through completion.
Let’s plan your service.
For fleets, employee gifts, property partnerships and specialty work. All arrangements are confirmed in advance.
Questions or something missed? Call 203-941-0954.